When you play content from Roku player to the TV screen, there are chances that you get the error code related to HDCP or ?Purple screen? on the front screen. This error normally encounters if there is some unsupported format or content played on the Roku player.
If there is an issue with the AVR, you will get the HDCP error. Apart from this, if the cable is faulty or not connected properly, then it may result in an HDCP error.
What is HDCP actually?
It is basically a copy and content protection technology used by industries who are into movie production. The third person can?t copy the content under such technology. The latest technology in trends is ?HDCP?, which is an acronym for High-bandwidth digital copy protection used in HDMI for devices like Roku player, cable box, and Set-top box and Blu-ray player.
If you are watching the 4K videos or HDR content, then the new version of HDCP is available, which you can download online from the website. You can download HDCP 2.2 on your Roku and in case, you need more information on this, search for content protection technology online.
How to get rid of HDCP errors?
- While playing the content online, if there is a purple screen on the TV, then first check whether your Roku support 4K playback or not. If it supports, then go to the next troubleshooting step.
- Disconnect the HDMI cable from the TV input and from the HDMI port of your Roku player.
- Switch off the TV and the Roku player or disconnect the power cable from it.
- Remove the wire from the Roku media player as well.
- Connect the HDMI cable to the player and to the TV firmly. Don?t forget to check the connections.
- Turn on the Roku again by connecting the power supply to it. Now, turn on the TV again from the remote.
- Try to play videos now and check if the problem has been resolved or not.
If the above-mentioned steps don?t work for you, you can go through the tricks given here as under:
- Try the different HDMI input on the TV.
- Try the cable which is more than 7 feet in length. Ensure that there is no fault or crack in the cable.
- If you have connected the Roku to the TV via AVR earlier, then try connecting it directly.
- Try the same Roku on a different TV.
- If you are playing the video via computer, then try to play via the Roku app for a while.
Change the display settings of your Roku player. You can check the ideal settings for the Roku player from the online Roku settings and display page. For more information you can visit Roku Com Link.